Legal notice
Legal Information — ELSIE-MELBOURNE.COM
Business identity
The website elsie-melbourne.com is published and operated by:
VH Group Sàrl
Rue de Bourg 27, 1003 Lausanne, Switzerland
Company / VAT no.: CHE-169.557.307
Phone: +61 468 147 458
Email: contact@elsie-melbourne.com
Business location and fulfilment
Elsie Melbourne is a trading name operated by VH Group Sàrl, a company registered and based in Switzerland. We currently sell to customers located in Australia. Orders for Australian customers are fulfilled and dispatched from our warehouse in Australia.
The name “Elsie Melbourne” does not imply any affiliation with the City of Melbourne or any Australian government authority.
Hosting
Shopify Inc. — 151 O'Connor Street, Ottawa, Ontario, K2P 2L8, Canada
Intellectual property
Unless otherwise stated, the content available on elsie-melbourne.com, including text, images, logos, graphics and designs, is owned by or licensed to VH Group Sàrl. Any unauthorised reproduction or use, in whole or in part, is prohibited except where permitted by law.
Privacy
Where applicable, we handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the Swiss Federal Act on Data Protection (FADP).
Where provided by applicable law, you may request access to, correction or deletion of your personal information. To exercise your rights, contact us at contact@elsie-melbourne.com. For more information, please see our Privacy Policy.
Accuracy of information
VH Group Sàrl takes reasonable steps to ensure the accuracy of the information published on this website. However, errors or omissions may occasionally occur. If you notice an error, please contact us so that we can correct it.
Nothing in this section limits any rights you may have under the Australian Consumer Law in relation to products purchased from us.
Website availability
We aim to keep the website accessible and operational. However, access may be temporarily interrupted due to maintenance, security, technical issues or circumstances beyond our reasonable control.
To the extent permitted by law, VH Group Sàrl is not liable for losses resulting solely from the temporary unavailability of the website.
Terms of sale
All purchases made through this website are subject to our Terms and Conditions of Sale and Use, Shipping Policy, and Return and Refund Policy, all available on this website.
Consumer guarantees
Nothing on this page excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified by agreement.
Changes
We may update this Legal Information page from time to time to reflect changes to our business, services or legal obligations. The latest version will always be available on this page.